BIG W Gateways, 816 Beeliar Drive, Success

Reviews

• Sophie Liu

  16.05.2018
  ★ ☆ ☆ ☆ ☆
  Were absolutely awful! My daughter aged around 11 and her friend, aged 12 walked in to have a look at some fake nails while I stood around the front waiting for them. As they were just walking out to greet me, they hear this "Hey! Get back here!". Turning around, a fat lady (I presume the manager, or someone important) is standing there with her arms folded. "Look in their bags" she tells to one of the workers. The girls both open there bags while the workers dig through it. "Drop them!" a small asian lady orders. They both drop there bags while the staff check all pockets. "I saw you holding a fake nail kit! Where is it?" She says to my daughter. "I put it down on a random shelf, I didn't want it anymore" They then made her walk about 4 laps around the store, all while I stood outside, not wanting to make even more of a scene, I knew my daughter wouldn't have stolen anything. One of the co-workers eventually found the nails, shooing of my daughter and there friend! Not even apologising for there appalling behaviour! This place also has bad service. I was waiting around for about 20 minutes at the technology desk until someone came out. No one helps around, the place is always messy. DO NOT GO!

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